The low-cost airline model is built on a transparent fare structure: the base ticket price includes only the flight itself, while passengers choose and pay for additional services at their own discretion.
This approach also applies to onboard meals. In low-cost airlines, food is not included in the ticket price and is offered for an additional fee. On FlyArystan flights, passengers can purchase a paid onboard menu with a wide variety of options – from light snacks to more filling meals – as well as a broad selection of value pre-order meals available on the website or in the app.
We take a closer look at how FlyArystan’s onboard meal service works, what options are available to passengers, and how to choose the best format for a comfortable and cost-effective journey.
The onboard menu – Arystan Café
Arystan Café is the onboard catering service on FlyArystan flights, allowing passengers to purchase food and beverages, promotional items, and other products directly on board.
The menu is specially designed for FlyArystan passengers and is available on all the airline’s flights. Meals are served in individual packaging.
The Arystan Café assortment is regularly updated based on passenger preferences. In February 2026, the menu was expanded with a wider selection of popular items, new snacks added, and several hot meal categories refreshed while retaining the most in-demand dishes.
The menu has become even more diverse: the selection of items in price categories from 200 tenge and up has been expanded. The assortment now includes new snacks and pastries — among the new items are quesadillas, croissants, pies, and combo offer – as well as high-quality promotional products, and new types of chocolate, juices, and other beverages.
Pre-order: guaranteed availability and better prices
We recommend that our passengers pre-order their meals in advance on the website or mobile app for several important reasons:
• Your order will be guaranteed to be prepared and served on a priority basis.
• Due to high demand during the flight, some items may be unavailable, whereas pre-ordering ensures that your chosen products are reserved.
• Save up to 30% compared to purchasing during the flight.
The composition of the sets may vary depending on the flight route. On international routes, standard sets usually include:
• main course;
• salad;
• bread;
• snack;
• cheese;
• beverage.
On domestic flights, passengers are offered sets that mostly consist of:
• main course;
• snack;
• beverage.
The pre-order system also offers special meal options available on both domestic and international flights: children’s, diabetic, vegetarian, and gluten-free menus. Additionally, all flights feature a variety of pastries and promotional items (for example – T-shirts, thermal mugs, and more). Passengers can choose sets for breakfast, lunch, dinner, or snacks – the departure time does not affect the availability.
The airline also strives to offer seasonal promotions. For example, during Ramadan, from February 19 to March 20, 2025, passengers on all FlyArystan flights can pre-order a special Iftar set. The set includes two hot dishes to choose from – plov or pumpkin manti – as well as a salad mix, bread, water, and dates. The Iftar set is priced at 6,500 tenge.
The current assortment and prices are available on the airline’s official website. Your pre-order is confirmed by your boarding pass, which must be presented to the flight attendants.
How to make a pre-order
Meals can be ordered no later than 24 hours before the flight on the website www.flyarystan.com or in the FlyArystan mobile app.
On the website:
“Book and Manage” section → “Our Services” → “Manage Your Booking” → after entering the details, select the “Additional Services” section.
In the mobile app:
“Services” section → “Extras” → after entering the details, select “Bag, seat and other services” → “Meal selection”.
Pre-orders can be paid for with a bank card or a FlyArystan voucher. Onboard payment is accepted via bank card, cash, or contactless methods such as Apple Pay, Samsung Pay, and Google Pay. When paying by card or contactless methods, the transaction may be delayed due to the lack of an internet connection during the flight.
Feedback on onboard meals
If passengers have any questions regarding the quality of meals or service during the flight, they are advised to contact the crew — this allows the situation to be addressed promptly.
Official suggestions and inquiries can also be submitted through the airline’s website. Passenger feedback is taken into account and helps FlyArystan improve its service.
This approach also applies to onboard meals. In low-cost airlines, food is not included in the ticket price and is offered for an additional fee. On FlyArystan flights, passengers can purchase a paid onboard menu with a wide variety of options – from light snacks to more filling meals – as well as a broad selection of value pre-order meals available on the website or in the app.
We take a closer look at how FlyArystan’s onboard meal service works, what options are available to passengers, and how to choose the best format for a comfortable and cost-effective journey.
The onboard menu – Arystan Café
Arystan Café is the onboard catering service on FlyArystan flights, allowing passengers to purchase food and beverages, promotional items, and other products directly on board.
The menu is specially designed for FlyArystan passengers and is available on all the airline’s flights. Meals are served in individual packaging.
The Arystan Café assortment is regularly updated based on passenger preferences. In February 2026, the menu was expanded with a wider selection of popular items, new snacks added, and several hot meal categories refreshed while retaining the most in-demand dishes.
The menu has become even more diverse: the selection of items in price categories from 200 tenge and up has been expanded. The assortment now includes new snacks and pastries — among the new items are quesadillas, croissants, pies, and combo offer – as well as high-quality promotional products, and new types of chocolate, juices, and other beverages.
Pre-order: guaranteed availability and better prices
We recommend that our passengers pre-order their meals in advance on the website or mobile app for several important reasons:
• Your order will be guaranteed to be prepared and served on a priority basis.
• Due to high demand during the flight, some items may be unavailable, whereas pre-ordering ensures that your chosen products are reserved.
• Save up to 30% compared to purchasing during the flight.
The composition of the sets may vary depending on the flight route. On international routes, standard sets usually include:
• main course;
• salad;
• bread;
• snack;
• cheese;
• beverage.
On domestic flights, passengers are offered sets that mostly consist of:
• main course;
• snack;
• beverage.
The pre-order system also offers special meal options available on both domestic and international flights: children’s, diabetic, vegetarian, and gluten-free menus. Additionally, all flights feature a variety of pastries and promotional items (for example – T-shirts, thermal mugs, and more). Passengers can choose sets for breakfast, lunch, dinner, or snacks – the departure time does not affect the availability.
The airline also strives to offer seasonal promotions. For example, during Ramadan, from February 19 to March 20, 2025, passengers on all FlyArystan flights can pre-order a special Iftar set. The set includes two hot dishes to choose from – plov or pumpkin manti – as well as a salad mix, bread, water, and dates. The Iftar set is priced at 6,500 tenge.
The current assortment and prices are available on the airline’s official website. Your pre-order is confirmed by your boarding pass, which must be presented to the flight attendants.
How to make a pre-order
Meals can be ordered no later than 24 hours before the flight on the website www.flyarystan.com or in the FlyArystan mobile app.
On the website:
“Book and Manage” section → “Our Services” → “Manage Your Booking” → after entering the details, select the “Additional Services” section.
In the mobile app:
“Services” section → “Extras” → after entering the details, select “Bag, seat and other services” → “Meal selection”.
Pre-orders can be paid for with a bank card or a FlyArystan voucher. Onboard payment is accepted via bank card, cash, or contactless methods such as Apple Pay, Samsung Pay, and Google Pay. When paying by card or contactless methods, the transaction may be delayed due to the lack of an internet connection during the flight.
Feedback on onboard meals
If passengers have any questions regarding the quality of meals or service during the flight, they are advised to contact the crew — this allows the situation to be addressed promptly.
Official suggestions and inquiries can also be submitted through the airline’s website. Passenger feedback is taken into account and helps FlyArystan improve its service.